Technical Support

Get instant answers to technical questions from our team of engineers.

Have a technical question or need help? We offer FREE technical support to all Account Customers. Let our specialist engineers help you identify product alternatives, source additional technical data and find answers to your technical questions.

If you do not have an account yet, please contact our customer service teams.

Three easy ways to reach our technical experts

  1. Live Support
  2. Email: Simply complete the request form below or email cn-technical@element14.com. We will respond to your queries within the next business day.
  3. Phone: 400 820 3793 

    For Account customers only.If you do not have an account, please contact our customer service at固话800 820 5279 / 手机400 820 5857.

Get the information you need

电子邮件技术支持

请在下面输入您的详细信息和问题。我们将在 the next business day 内答复您的疑问。

* 必填

请注意，只有在针对您的支持要求与您联系时，我们才会使用这些详细信息。

如果您忘记了您的帐号或者客户ID，请将您详细的业务联系方式发送邮件至 cn-technical@element14.com 联系我们，以便识别您的帐户并提供相关的支持。

对于新客户，请通过 或者 固话800 820 5279 / 手机400 820 5857 联系我们的销售团队。