更新资料信息
更新资料信息和常规首选项
帮助我们更好地了解您的需求。您可以更新我的帐户的资料信息部分中的资料信息。您可以在此页面上更改以下信息：
- 职位、名和姓
- 用于发送订单通知和信息的电子邮件地址
（包括订单确认、订单交付通知和订单发票） - 用于就订单问题与您联系的电话号码
注意：在某些情况下，您的电子邮件可能还用于就订单问题与您联系 - 用户站点设置的国家/地区和邮政编码（可选）
- 公司名（可选）
- 以下项目的常规首选项：工作角色和产品用途、电子邮件通知和特价优惠、首选的联系方式，以及记住我的状态（以防止购物会话过期）
My Account
Q: How do I reset/change my password?
A:
Forgot Password
If you have forgotten your password, you can easily request your password to be reset.
Change password
If you remember your current password, simply log in and go to the My Account: Change password page and follow the instructions provided.
Related Links
Q: How can I request my username?
A: If you have forgotten your username, you can easily request your username to be sent to the email address in your profile.
Related Links
Q: How do I change my delivery/invoice address?
A:You may submit a request to update your invoice address by logging in and going to your Address book. Select the address you first used to open your account with us and update the information. When you submit the form, our support team will be notified to verify the address and will make the update in our business systems.
Related Links
Q: How do I set up a trade account?
A: You may request a trade account when you register and place your first order on this site.
NOTE: Orders may be delayed while business credit verification is performed.
You can also contact us to set up an account.
- Email customer service: cn-sales@element14.com
- Phone customer service: Landline 800 820 5279 / Mobile 400 820 5857, 09:00 - 18:00, Monday - Friday
Related Links
Q: I am already a customer. What do I need to do to order online?
A: Your account number does not automatically give you access to a web account; you need to create this by registering online. Registration is very quick and easy and once completed, you are free to place orders online. To register you will be asked to supply a few details and select your username and password, which will be your unique key to accessing the website. Your web account will allow you to update your details online, including your account number and preferences.
Q: What characters can be used when filling in forms?
A: The following characters can be used when filling in forms:.
- a-z A-Z 0-9
- All punctuations and most special characters except ‘|’ ‘,’ (comma) & ‘\’ (Note: fields such as post codes, phone numbers etc. will not accept special characters)