更新地址
添加和更新地址会节省结账时间
您可以添加、编辑或删除我的帐户 的地址部分中的地址。此处保存的地址可用于发票或送货用途。
注意：如果您更改用于打开帐户的地址，我们的客户服务员工会对该地址进行审核和验证，然后才会在系统中进行更改。您尝试更改此地址时，如果在“地址”中有多个地址，系统会显示提示消息。
更快结账
结账时，除现有地址外，现在可以添加新地址。
注意：如果您具有多个地址和付款类型，则可以将订单首选项设为您再次返回下订单时应使用的默认地址和付款类型。
My Account
Q: How do I reset/change my password?
A:
Forgot Password
If you have forgotten your password, you can easily request your password to be reset.
Change password
If you remember your current password, simply log in and go to the My Account: Change password page and follow the instructions provided.
Related Links
Q: How can I request my username?
A: If you have forgotten your username, you can easily request your username to be sent to the email address in your profile.
Related Links
Q: How do I change my delivery/invoice address?
A:You may submit a request to update your invoice address by logging in and going to your Address book. Select the address you first used to open your account with us and update the information. When you submit the form, our support team will be notified to verify the address and will make the update in our business systems.
Related Links
Q: How do I set up a trade account?
A: You may request a trade account when you register and place your first order on this site.
NOTE: Orders may be delayed while business credit verification is performed.
You can also contact us to set up an account.
- Email customer service: cn-sales@element14.com
- Phone customer service: Landline 800 820 5279 / Mobile 400 820 5857, 09:00 - 18:00, Monday - Friday
Related Links
Q: I am already a customer. What do I need to do to order online?
A: Your account number does not automatically give you access to a web account; you need to create this by registering online. Registration is very quick and easy and once completed, you are free to place orders online. To register you will be asked to supply a few details and select your username and password, which will be your unique key to accessing the website. Your web account will allow you to update your details online, including your account number and preferences.
Q: What characters can be used when filling in forms?
A: The following characters can be used when filling in forms:.
- a-z A-Z 0-9
- All punctuations and most special characters except ‘|’ ‘,’ (comma) & ‘\’ (Note: fields such as post codes, phone numbers etc. will not accept special characters)