登录/注册

注册

您无需注册即可搜索/浏览产品,查看产品详情并将产品添加至购物篮。然而,注册后才能使用某些其他功能并在此网站上下订单。

为何注册?

如果您在线注册,则可以充分利用此站点的以下功能:

  • 与产品技术支持人员在线实时聊天
  • 查看最近订单的状态跟踪信息
  • 保存购物篮以便于再次订购
  • 创建收藏夹列表
  • 利用保存的地址和支付方式轻松结账
  • 计划今后交货的订单时间表
  • 查看订单历史和跟踪
  • 购物篮:从任意计算机、平板电脑或智能手机设备登录以查看购物篮中的产品。

立即注册!

您的安全和隐私对我们至关重要。我们的注册表格非常安全。请查看隐私声明

注意:如果您是现有线下客户,仍然必须首先注册才能在线下订单并查看订单。您将能够查看“订单历史和跟踪”下的所有订单,包括通过电话、传真、电子邮件还是在线(已在网站上下了第一个订单)下的订单。注册时,我们将根据您在“注册”页面上提供的信息,将您的详细信息与现有帐户相匹配。请注意:匹配过程可能需要花费一些时间,如果您在下班后或周末/假期下订单,则匹配过程会在下一工作日开始。

登录

您注册后,可以登录进行结账并使用我们网站的其他功能,其中包括:与产品技术支持人员实时聊天、保存的购物篮、收藏夹列表、订单历史和跟踪以及计划的订单等。

立即登录!

注意:关于 element14 社区:您的 element14 商店和 element14 社区用户名/密码将不同,但您可将它们设为相同。登录系统是相互独立的,我们当前不会在两个站点之间传输用户信息。与注册一样,我们重视您的安全和隐私,我们的登录表格也非常安全。请查看使用条款 / 隐私政策

登录问题?

My Account

Q: How do I reset/change my password?
A:

Forgot Password

If you have forgotten your password, you can easily request your password to be reset.

Change password

If you remember your current password, simply log in and go to the My Account: Change password page and follow the instructions provided.

Related Links

Q: How can I request my username?
A: If you have forgotten your username, you can easily request your username to be sent to the email address in your profile.

Related Links

Q: How do I change my delivery/invoice address?
A:You may submit a request to update your invoice address by logging in and going to your Address book. Select the address you first used to open your account with us and update the information. When you submit the form, our support team will be notified to verify the address and will make the update in our business systems.

Related Links

Q: How do I set up a trade account?
A: You may request a trade account when you register and place your first order on this site.

NOTE: Orders may be delayed while business credit verification is performed.

You can also contact us to set up an account.

  • Email customer service: cn-sales@element14.com
  • Phone customer service: Landline 800 820 5279 / Mobile 400 820 5857, 09:00 - 18:00, Monday - Friday

Related Links

Q: I am already a customer. What do I need to do to order online?
A: Your account number does not automatically give you access to a web account; you need to create this by registering online. Registration is very quick and easy and once completed, you are free to place orders online. To register you will be asked to supply a few details and select your username and password, which will be your unique key to accessing the website. Your web account will allow you to update your details online, including your account number and preferences.
Q: What characters can be used when filling in forms?
A: The following characters can be used when filling in forms:.
  • a-z  A-Z  0-9
  • All punctuations and most special characters except ‘|’ ‘,’ (comma) & ‘\’ (Note: fields such as post codes, phone numbers etc. will not accept special characters)